Shipping policy
TWOFOLD – Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery time depends on your location:
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Local Delivery: 5–10 business days
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International Delivery: 7–15 business days
Please note that these are estimated timeframes and may vary due to external factors.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may offer free shipping on selected promotions or minimum order values.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to shipping carriers, customs processing, or unforeseen circumstances.
Twofold is not responsible for delays caused by these external factors.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Twofold is not liable for lost or stolen packages once they have been marked as delivered by the shipping carrier.
If you experience an issue, please contact the carrier directly or reach out to us for assistance.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will resolve the issue as quickly as possible.
Contact Information
For any shipping-related inquiries, please contact us at:
Email: Sahil76784@gmail.com